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Secretarial and administrative office workers are at the center of the communications hub in any organization. Efficiency in business operations depends on processing and transmitting information to staff and others. These support positions can be found in virtually all industries.
Office employees perform a variety of administrative and record management duties that vary depending on the way office work is handled within the organization. Secretaries usually schedule appointments, give information to callers, organize and maintain files,fill out forms, and type letters and reports. Most of the work today is performed with computers.
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