Office and Administrative Services: Financial Services Representative
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(B84) Certificate
This program is designed to prepare students for employment in many different industries including: banking, retail sales, insurance, government, and education.
The financial services representative may become the first step toward the completion of the Office and Administrative Services certificates or the Associate in Applied Science degree in Office and Administrative Services.
Work and Employment
The financial services representative is an entry-level position. The program graduate will typically be the first point-of-contact for the employer and will be responsible to assist and direct customers to appropriate organizational representatives.
Special Considerations
The financial services representatives must be friendly, customer oriented, and financially responsible. Students will learn how to use many types of technology including multi-line telephone systems, calculating machines, microcomputers, fax and copy machines.
Program Contacts at Sauk Valley Community College
Academic Advising, 815/835-6354;
Mary Ann Hurd, Assistant Professor of Office and Administrative Services, 815/835-6202.
Estimated Program Cost
The following figures are based on 2017-18 tuition and fee rates and the course fees in the Class Schedule for the required number 17 credit hours.
| In-District | Out-of-District | Out-of-State | |
|---|---|---|---|
| Tuition | $2,091.00 | $5,644.00 | $6,494.00 |
| Fees | $207.00 | $207.00 | $207.00 |
| Course Fees | * $65.00 | * $65.00 | * $65.00 |
| Total Tuition and Fees | $2,363.00 | $5,916.00 | $6,766.00 |
* Note: Course fees may vary depending upon the classes that a student completes within an academic program. The course fee above is only an estimation and represents the maximum course fees possible; it is likely that course fees will be lower than the estimation above.