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Office and Administrative Services: Financial Services Representative

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Academic Programs

Office and Administrative Services: Financial Services Representative - Certificate (B84)

(B84) Certificate

This program is designed to prepare students for employment in many different industries including: banking, retail sales, insurance, government, and education.

The financial services representative may become the first step toward the completion of the Associate in Applied Science degree in Computer Software Technology.

Work and Employment

The financial services representative is an entry-level position. The program graduate will typically be the first point-of-contact for the employer and will be responsible to assist and direct customers to appropriate organizational representatives. Click here for further career information: https://www.svcc.edu/academics/programs/individual/b84.html

Special Considerations

The financial services representatives must be friendly, customer oriented, and financially responsible. Students will learn how to use many types of technology including multi-line telephone systems, calculating machines, microcomputers, fax and copy machines.

Program Contacts at Sauk Valley Community College
Academic Advising, 815/835-6354;


Major Field Requirements

  • BUS 106 - Business Mathematics I 3 Semester hour(s)
  • BUS 112 - Human Relations 3 Semester hour(s)
  • CIS 106 - Introduction to Spreadsheet Software 3 Semester hour(s)
  • CIS 109 - Introduction to Computers 3 Semester hour(s)
  • CIS 220 - Computer Accounting 2 Semester hour(s)
  • OAS 130 - Records Management 1 Semester hour(s)
  • OAS 234 - Calculating Machines I 1 Semester hour(s)

Total Hours Required for Certificate: 16


Suggested Program



First Semester - Sem/Hrs: 9

  • BUS 106 - Business Mathematics I 3 Semester hour(s)
  • BUS 112 - Human Relations 3 Semester hour(s)
  • CIS 109 - Introduction to Computers 3 Semester hour(s)

Second Semester - Sem/Hrs: 7

  • CIS 106 - Introduction to Spreadsheet Software 3 Semester hour(s)
  • CIS 220 - Computer Accounting 2 Semester hour(s)
  • OAS 130 - Records Management 1 Semester hour(s)
  • OAS 234 - Calculating Machines I 1 Semester hour(s)
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Follow this link for career information.