Bookstore

The SVCC Bookstore is located on the first floor.  It is operated under contract by Follett, Inc. Follett provides resources for economical used textbooks, emerging technology in electronic and online alternative course materials, and is committed to providing a wide variety of merchandise and needs for students, staff, and faculty. You can buy your textbooks, supplies, gifts, clothing, snacks, study aids, computer products, laptop computers, and many more items. Many textbook titles are also available on a rental basis. Please be aware that rentals MUST be returned on time, or the full cost of the book plus service fees will be applied. Some titles may also be available online for either rent or purchase. 

Normal bookstore hours during the regular school year (August through May) are Monday through Wednesdays 8:00 a.m. - 7:00 p.m., Thursdays 8:00 a.m. - 6:00 p.m., and Fridays from 8:00 a.m. - 2:00 p.m. We are closed on Saturdays and Sundays. The bookstore is also closed on holidays and on Fridays during the summer, or during any time that SVCC is closed. There are special hours for Summer semester, Spring break and holiday times. Visit our bookstore web site by going to www.svcc.edu, then click on the Department tab and then the Follett Bookstore heading. 

Refunds are during the First TWO WEEKS of classes, and you MUST have a valid cash register receipt. Receipts cannot be reproduced or "looked up" by the Bookstore. For textbooks bought after the two-week deadline, you have TWO DAYS from the receipt date to return your books. Shrink-wrapped books and open software are NOT refundable. Refunds are not accepted during finals week or for prior semester book purchases. All other returns will be treated as a buy-back.

You may also buy books online at svccshop.com  You may have them shipped to your home, or save the shipping charges and pick them up in the Bookstore. Your order may be fulfilled by our bookstore, another Follett location, or directly from the publisher.

You may sell your books to the bookstore as a buy-back. You may sell books all year, but the traditional buy-back events (with promotions, giveaways, etc.) are always during FINALS WEEK. Buy-back week is also the best time to get prime prices for your old textbooks. Your book must be in usable condition. There are many factors that affect the price you may receive at buy-back; one of the most important factors is whether the book will be used next semester.

The bookstore accepts, cash, checks, money orders, traveler's checks, and debit or credit cards as forms of payments. For your identity protection, you will be asked to provide identification for some types of payments. You may be able to use grants, scholarships, and other forms of financial assistance. Every program is different, so please check ahead to save time.

Tips for getting the most out of the bookstore experience:

• Use the Staff- We are here to answer your questions and to help you. We will try to get answers to your questions immediately. To assure the most complete or correct answers, we may need more information. We will gladly follow up with you if you provide contact information. You can get more than just textbooks from the bookstore, like study guides, calculators, supplies, and more, we can help.
• Be Ready-Have your schedule with you to get the correct items for your class and section. Each section or instructor may have different needs. If you have financial assistance of any kind, have your paperwork, (schedule, vouchers, award letters, etc.) with you. Have your ID with you if you want to make a purchase with your check or bank card.

For information, call 815-835-6304.

Cafeteria/Food Service

Food service is available in the cafeteria, Room 2L2, during the fall and spring semesters from 7:00 a.m. to 1:30 p.m. on Mondays through Thursdays and on Fridays from 7:00-1:00 p.m. The service offers daily breakfast and lunch specials. Menus are distributed weekly and can be found on the College's website at svcc.edu/cafeteria. Vending machines are also available on the first and second floors.

Emergency Services

Report emergencies by phoning SVCC security at (815) 441-2040, or 911, or the switchboard by dialing "0." After 9:30 p.m. and on weekends, report emergencies by phoning 911 or contacting security from an escort radio in the building or from an emergency call box located in the parking lots.

Information Center

Faculty/Staff mailboxes, lost and found services, reimbursement for money lost in vending machines, and visitor information/registration are maintained by the Information Center. Additionally, facsimile transmissions and phone calls can be completed for a fee. Room IC04, Ext. 0. The College does not assume responsibility for personal property of students.

Medical and Health Services

The College does not offer medical and health services. Students are expected to have general medical needs met by their own personal physician or dentist. In the event a student requires emergency medical treatment for injury or illness, reasonable action will be taken to contact emergency medical services. The student's emergency contact will be notified upon request. Students needing health services should contact the Dean of Student Services at 815-835-6326.

Parking and Traffic Services

Students are required to abide by the rules and regulations governing vehicles on campus. There is sufficient space for all students to park on campus.

The College retains the right of enforcement regarding the health, welfare, and safety of all individuals while on campus. All registered students and visitors on campus are subject to the provisions and penalties specified in the regulations regarding motor vehicles. A complete review of motor vehicle regulations is available online at www.svcc.edu/about/parking.html

Penalties for parking violations may be paid by mail or in person to the Business Office, Room 1H02.