Tutoring and Writing Center Coordinator

Tutoring and Writing Center Coordinator

Supervised by: Learning Commons Director
Department: Learning Commons	Grade: J
Category: Full-time Professional Technical	Status: Exempt

Function of the Job

The Learning Commons Coordinator is responsible for developing, organizing, coordinating, and overseeing the daily operations and services of the Learning Commons Tutoring and Writing Center. The coordinator ensures alignment of services with the College’s mission and promotes a culture of academic success for all students. The coordinator reports to the Director of the Learning Commons.

Duties and Responsibilities

Management & Operations

• Develop, implement, and oversee all procedures and operational protocols for the Learning Commons Tutoring and Writing Center.
• Establish annual goals for all assigned Tutoring and Writing Center services, evaluate operations, and prepare comprehensive statistical and annual reports of accomplishments and concerns.
• Develop annual operating budgets in coordination with the supervisor, and manage the procurement of necessary supplies and equipment for the center.
• Administer the center’s appointment and scheduling systems for tutoring and writing.
• Evaluate and order appropriate instructional materials for all tutoring and writing support areas.
• Serve on the Learning Commons Leadership Team and other College committees/councils as required.
• Plan and execute special academic events, workshops, or activities sponsored by the Learning Commons.

 

Staff Supervision & Training

• Hire, supervise, schedule, and evaluate all tutoring personnel, including professional instructional assistants and student tutors.
• Develop and deliver comprehensive in-service training programs for all center personnel.
• Serve as a lead tutor or instructional staff member, providing direct academic support
• and modeling best practices as needed.

 

Collaboration & Outreach

• Collaborate with faculty and staff across all departments to identify student academic support needs and develop strategies to effectively deliver needed services.
• Promote all Learning Commons services through classroom visits, facility tours, presentations, and assorted publications and digital channels.
• Collaborate with other Learning Commons coordinators to ensure alignment and overall effectiveness of all campus academic support services.
• Assume all other reasonable professional duties and responsibilities as assigned by the supervisor.

Essential Functions

• Must understand and support the mission of the community college.
• Must possess strong communication (oral and written) and interpersonal skills.
• Must be able to work effectively in a team-oriented environment.
• Must possess excellent computer skills, with proficiency in Microsoft Office products and the ability to quickly learn scheduling/administration software.
• Must be able to work some evenings to support center operations.

Personal Interaction

Frequent contact is made with all levels of College personnel, students, faculty, the general public, and outside organizations in relation to specific departmental duties and services.

Supervision Exercised

Administrative and functional supervision is exercised over all instructional assistants and student tutors.

Requirements

Required:

• Bachelor’s degree in a relevant field such as Education, Composition, English, Rhetoric, or a closely related discipline.
• Five years of work experience in an academic support environment, learning assistance center, or adult education setting.
• Strong computer and technical skills.
• Excellent oral and written communication skills.
• Knowledge of alternative teaching/learning options and tutoring pedagogy.
• Appreciation of teamwork and evidence of the ability to communicate effectively with faculty, students and administrators.

Preferred:

• Master’s degree in a relevant field.
• Teaching experience at a middle school level or above.
• Appropriate administrative experience supervising staff and managing a budget.

Revised: 5/22/2024