<?xml version="1.0" encoding="UTF-8"?><item href="/employees/opportunities/jobdescriptions/vp-of-information-and-planning/dean-of-information-technology/director-of-infrastructure-and-network-services/its-help-desk-specialist.html" dsn="orgchart"><heading>ITS Help Desk Specialist</heading><breadcrumb>ITS Help Desk Specialist</breadcrumb><sidebar>
<option value="nav" selected="true">Navigation</option>
<option value="wysiwyg" selected="true">WYSIWYG</option>
</sidebar><banner-img/><department>Information Technology Services</department><grade>H</grade><category>Full-time Professional-Technical</category><status>
<option value="exempt" selected="false">Yes, Job is Exempt</option>
</status><supervisor>Director of Infrastructure and Network Services</supervisor><supervisoralt/><revisions>01/19/2026</revisions></item>