Back See this section in context: Criterion 1 Core Component 1E
1E.4: Oversees its Auxiliary Services
Sauk has contracted with two auxiliary service providers and expects these providers to maintain policies and procedures that allow them to demonstrate their integrity in providing services. Sauk’s Business Office is responsible for evaluating service and is satisfied that both venders are operating fairly and trying to provide quality service to students and the institution:
- Food service: The college contracts for cafeteria and catering services through Consolidated Management Company (CMCo), which establishes policies and procedures for pricing and serving. For example, some students may use financial aid to purchase cafeteria food. CMCo abides by all health regulations and cooperates with regular inspections by the Lee County Health Department. The Cafeteria surveys students for input on service every fall and spring semester and has implemented suggestions from these surveys, such as relocating the salad bar, making soup available as self-serve, and preparing hot sandwiches to order.
- Bookstore: The college contracts with Follett's Bookstore, which establishes and adheres to its policies pertaining to book purchases, using financial aid, returns, and book buy-backs. Students learn of the bookstore policies from the information provided when they make purchases and by checking the bookstore website, accessed from the Sauk homepage.