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Information Center Work Study

Official Job Description

Information Center Work Study

Supervised by: Campus Safety and Security Lead

Supervised by: Information Technology Assistant

Department: Information Center

Grade: Work Study

Category: Work Study

Status: Exempt

Function of the Job

Assist the Information Center staff with general office processes while maintaining confidentiality of all student records.

Duties and Responsibilities

  1. Operation of the Avaya Softconsole switchboard- including the answering of all the incoming calls
  2. Transfer calls to the appropriate person or department
  3. Record accurate messages
  4. Maintaining contact with the night administrator on duty.
  5. Refund money if vending machine is not working properly.
  6. Assist the public in answering questions in a courteous, helpful manner.
  7. Take reservations for Theater functions. Ability to get along with co-workers and follow directions.
  8. Contact security if needed.
  9. Be able to handle emergency calls
  10. Cut out of newspaper obituaries of former students found in newspapers.
  11. Various jobs assigned – recording lost & found, recording homework dropped off to instructors by students, folding and stuffing mailings, etc.
  12. Other duties as reasonably assigned by Building & Grounds Office staff.

Essential Functions

  1. MAY BE REQUIRED TO WORK NIGHTS
  2. Must be able to type at least 45 words per minute, pay careful attention to detail, Word and PowerPoint 2010 helpful but not necessary.
  3. Must display professionalism and confidentiality in all matters
  4. Must be able to communicate by telephone on a daily basis.
  5. Must be able to use computers.
  6. Must have good reading and English skills- needed for reading and clipping newspapers.
  7. Must be able to operate basic office equipment.
  8. Must be able to provide and understand verbal/visual orders from supervisors.

Personal Interaction

Daily contact with College personnel, faculty, students, and the general public in the routine performance of duties and departmental services.

Supervision Exercised

None.

Requirements

Federal Work-Study provides part-time jobs for undergraduate and graduate students with financial need, allowing them to earn money to help pay education expenses.

The program encourages community service work and work related to the student’s course of study. Students participating in the Federal Work Study Program are paid minimum wage and can work up to 20 hours per week. The student is not guaranteed a set number of hours per week.

In order to qualify for the Federal Work Study Program the student must:

Revised: 09/01/2014

Tort Liability Statement:

Coordinates the College Risk Management Program in a capacity appropriate to this position. This includes, but is not limited to, monitoring conditions, events and circumstances present through daily College operations, and communicating observations to the appropriate supervisor or taking necessary actions to correct, prevent or limit safety problems. May serve as a member of a committee that supports the health, safety and/or legal rights of visitors, students and staff. Such committees may include the AA/EEO, Sexual Harassment, and Safety/Loss Control committees. (Risk Management Categories I, III, IV. See Tort file.)

This description is intended to indicate the kinds and levels of work difficulty that will be required of the position that will be given the title and shall not be construed as declaring what specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of the supervisor to assign, direct, and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

 

Employee Signature Supervisor Signature

 
Date Signed by Employee Date Signed by Supervisor