HOPE of Ogle County (Full-Time Overnight Domestic Violence Advocate)

We are looking for a dedicated and compassionate Full-Time Overnight Advocate to support victims of domestic violence. This role requires someone who can provide immediate assistance, emotional support, and safety planning during overnight hours for victims of domestic violence who stay in our shelter or call our hotline. The ideal candidate will possess strong crisis intervention skills, experience working with vulnerable populations, and good multitasking skills. As an advocate, you will play a crucial role in empowering victims, ensuring their safety, and connecting them with essential resources in a respectful and supportive manner.

At HOPE of Ogle County, we live by our core values: Integrity, Advocacy, Commitment, Compassion, and Respect. Our mission is to empower individuals affected by domestic violence through resources, education, advocacy, and a safe space for healing.

If you’re empathetic, reliable, and aligned with our mission, we’d love to meet you!

Expected Hours: This is a permanent full-time position designated for 40 hours per week. Monday through Thursday (10-hour overnight shift).

Pay: $18.67 per hour

Work location: Rochelle, IL 61068

Benefits:

401(k)

401(k) matching

Life insurance

Dental insurance

Vision insurance

Medical insurance reimbursement

Mileage reimbursement

Paid time off


Direct Service Responsibilities
Provide voluntary, non-discriminatory, ethical, and accessible services for all clients. Work with a variety of individuals and groups in a constructive manner while appreciating the unique contributions of individuals from varied cultures, race, creed, color, national origin, age, sex, disability, sexual orientation, and gender identity.

Provide crisis line response during overnight shifts, providing immediate support and intervention.

Oversee and maintain shelter safety.

Document direct service to clients and maintain client records in a timely and accurate manner.

Provide domestic abuse support and education to clients and others who contact the agency.

Provide information and referrals.

Provide explanation of shelter policies.

Act as a liaison between HOPE of Ogle County and hospital/medical systems and collaborate with social workers and community agencies.

Provide life skills activities and a variety of adult, child, and family activities for clients as needed.

Enter and orient current shelter clients.

Provide transportation in accordance with HOPE’s Personnel Policies to assist clients with access to resources.

Offer emotional support and safety planning tailored to the unique needs of victims and their children.

Foster a respectful, empathetic environment that encourages trust and open communication for victims seeking refuge.

Staff Responsibilities
Maintain confidentiality of all clients and uphold duties as a mandated reporter of child abuse.

Participate in continuing education, training, and follow developments in the field of domestic violence (a minimum of 2 hours per month).

Participate in advocate meetings, staff meetings, case management, and in-service trainings.

Provide training of staff and volunteers for 40-hour domestic violence training.

Provide time sheet documentation, PAR, and daily logs for all funding sources related to the position.

Maintain an understanding of HOPE of Ogle County Policies and Procedures.

Maintain the condition of the shelter, including, but not limited to, cleaning after a client exits shelter, picking up toys in the yard, cleaning appliances, and sorting through donations.

Work on holidays, fill advocate shifts during vacations, absences, and emergency absences as requested.

Notify the Shelter Coordinator of changes to the schedule in a timely manner, one month in advance for vacation time and within a timely manner when due to illness.

Must be accessible by phone to respond to emergency call off coverage.

Effectively communicate client case information to other staff.

Perform other duties as assigned by the Shelter Coordinator and/or the Executive Director.

Qualifications
High School Education or related experience required.

Entry level experience with crisis services, social work, or related fields preferred.

Excellent verbal and written communication skills.

Ability to set limits and priorities.

Working knowledge of Microsoft Word and Outlook and an ability to learn how to use other Microsoft Office software, as well as Microsoft 365 and Google Workspace apps and features.

Ability to work overnight shifts consistently while maintaining high levels of compassion and professionalism.

Strong conflict management skills combined with the ability to handle sensitive situations calmly and effectively.

Bilingual in English and Spanish is a plus.

Requirements
Willingness to submit to a LEADS Criminal Background Check with specifications and a CANTS (DCFS) background check.

Maintain confidentiality in accordance with the Illinois Domestic Violence Act (IDVA).

Completion of (or willingness to complete) the 40-Hour Domestic Violence Training.

Ability to drive a car and maintain auto insurance.

Ability to use a computer, standard phone equipment, and electronic office equipment.

How to Apply
Email your resume and cover letter to Lateena Green: lgreen@hopedv.org

Please include the following as well:

List 2-3 dates and time ranges that you could do an interview.

Will you be able to reliably commute to Rochelle, IL?