Hughes Recruiting (Service Technician)

As a Service Technician, you would be responsible for the care and maintenance of field installed business equipment and will be required to maintain high standards of productivity, quality, customer service, cooperation, attendance and professionalism.

Responsibilities of the Service Technician:
Accurately diagnose, repair and maintain equipment and accessories in optimum operating condition within manufacturers published electrical, mechanical, and copy quality specifications.
Aid fellow technicians when required to maintain optimum response time and customer satisfaction.
Complete required paperwork neatly, accurately and on time.
Ability to diagnose and resolve software and hardware problems in a timely fashion.
Ability to navigate and utilize internet and manufacturer resources.
Ability to manage service call load to attain a 4-hour response time and 8-hour fix time upon notification of parts arrival.
Ability to maintain a personal parts inventory in an efficient and effective manner.
Provide updates of service calls upon completion or incompletion of each call to the call support center.
Ability to complete a minimum of 5 service calls in an 8 hours period including travel.

Service Technician Requirements and Qualifications:
1 year of experience troubleshooting, diagnosing and repairing printers and/or copiers. 
Working knowledge of multiple operating systems including Microsoft, Apple, and Google.
Mechanical comprehension, interpersonal skills, and strong organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to demonstrate time management skills to handle work load
Ability to manage one or multiple projects simultaneously 
High School Diploma, or equivalent trade or military background.
Basic math, reading, and writing skills.
Must have troubleshooting/mechanical aptitude.
Reliable transportation to and from work.
Must have strong aptitude.

Pay for Service Technician: Starting at $16-$18/hour.
Type: 1st Shift, Full-time
Schedule: Monday – Friday from 8am – 5pm.