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Learning Commons Circulation and Public Services Assistant

Official Job Description

Learning Commons Circulation and Public Services Assistant

Supervised by: Learning Commons Library Coordinator

Department: Learning Commons

Grade: G

Category: Full-time Support

Status: Non-Exempt

Function of the Job

To provide circulation and public services that promote library engagement and assistance.

Duties and Responsibilities

  1. Perform circulation desk activities: check out materials; process returns; shelve materials; identify damaged or endangered materials.
  2. Assist with creation and maintenance of accurate circulation calendars, correspondence, and patron records using Ex Libris Alma. Process written overdue notices when needed to ensure efficiency of circulation and integrity of inventory.
  3. Facilitate interlibrary loan activities using Ex Libris Alma and OCLC WorldShare resource platforms and Illinois Library Delivery Service. Prepare items for delivery and receive returned items, observing required protocols related to record maintenance, bibliographic verification, and correspondence.
  4. Prepare and store physical items for short-term use in library. Create and maintain accurate records in Ex Libris Alma to ensure appropriate circulation policies are applied.
  5. Assist with evaluation and maintenance of print collection. Identify damaged or endangered materials and ensure that items in the collection are displayed in accordance with the catalog. Remove items identified for deletion and forward as appropriate for processing.
  6. Coordinate with Coordinator and Information Technology Services in order to circulate and maintain an accurate inventory of laptop computers and related equipment.
  7. Assist with maintaining and updating institutional print and digital archive collections. Ensure accuracy of archive catalog systems to reflect accurate holdings. Safeguard stored physical documents by utilizing archival quality materials. Coordinate with Learning Commons Library Coordinators to identify and convert additional documents to digital format for preservation.
  8. Provide research assistance as required, including library discovery service, online subscriptions, and Internet information.
  9. Assist with the creation of online guides and tutorials to assist library users with use of library resources.
  10. Assist patrons by providing information and technical support for use of campus technologies.
  11. Assist Coordinator with training and supervision of library work-study employees.
  12. Assume all other reasonable professional duties and responsibilities as assigned by the supervisor. 

Essential Functions

  1. Must understand and support the mission of the community college.
  2. Must have strong communication (written and oral) and interpersonal skills.
  3. Must be able to communicate effectively by phone and email on a daily basis.
  4. Must be able to operate basic office equipment proficiently.
  5. Must be able to work effectively in a team environment.
  6. Must be able to lift 50 lbs.
  7. Time spent standing and walking while assisting patrons and re-shelving books is approximately 70%; time sitting for data entry and materials processing. is 30%
  8. Must have the ability to work with Microsoft Office products.
  9. Must be able to work evenings and weekends as required.

Personal Interaction

Frequent personal contact is made with all levels of college personnel, faculty, students, the general public, and outside organizations in relation to specific departmental duties and services.

Supervision Excercised

Functional supervision is exercised over designated work-study students.

Requirements

Associates degree and three years of library experience or equivalent education and experience is required; bachelor's degree is preferred. Experience or training in relevant library and information services and technologies is preferred. Excellent communication skills and service orientation required.

Revised: 07/31/2025

Tort Liability Statement:

Coordinates the College Risk Management Program in a capacity appropriate to this position. This includes, but is not limited to, monitoring conditions, events and circumstances present through daily College operations, and communicating observations to the appropriate supervisor or taking necessary actions to correct, prevent or limit safety problems. May serve as a member of a committee that supports the health, safety and/or legal rights of visitors, students and staff. Such committees may include the AA/EEO, Sexual Harassment, and Safety/Loss Control committees. (Risk Management Categories I, III, IV. See Tort file.)

This description is intended to indicate the kinds and levels of work difficulty that will be required of the position that will be given the title and shall not be construed as declaring what specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of the supervisor to assign, direct, and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

 

Employee Signature Supervisor Signature

 
Date Signed by Employee Date Signed by Supervisor