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Academic Advisor / Veteran Representative

Official Job Description

Academic Advisor / Veteran Representative

Supervised by: Director of Admissions and Academic Advising

Department: Admissions and Academic Advising

Grade: I

Category: Full-time Professional Technical

Status: Exempt

Function of the Job

Reports to the Director of Admissions and Academic Advising, and is responsible for implementing the mission and goals of the student services and academic advising program.

Duties and Responsibilities

  • Provide academic advising to new and prospective students with or without an academic major; explain policies, procedures, and program requirements; and assist students in selecting educational and career goals. Document student contacts.
  • Consult with the students regarding academic problems or concerns and assist students in obtaining support to meet these specific needs.
  • Review, interpret, and evaluate applicant test scores and other information to determine eligibility status.
  • Provide current information to students on university/college articulation issues.
  • Function as a collector, disseminator, and interpreter of educational and career materials.
  • Participate in student-related research and evaluation of effectiveness of academic advising services.
  • Serve on institutional committees related to the welfare of students, as requested by the supervisor.
  • Act as a Health Career Program Advisor and assist students with formal application to limited admissions health career programs at the College.
  • Provide direct assistance to veteran students in the form of academic advising and educational planning for eligible certificate and associate degree programs.
  • Work in conjunction with the Coordinator of Veteran Services to meet the needs of student veterans.
  • Utilize retention-based resources and best practices to assist with assigned student case load persistence and retention.
  • Assist the Director of Admissions and Academic Advising in operationalizing the features of the student retention software to ensure full platform utilization, manage workflows, and ensure proactive student outreach that supports student persistence and success.
  • Assume all other reasonable professional duties and responsibilities as assigned by the supervisor.

Essential Functions

  • Must understand and support the mission of the community college.
  • Must have strong communication (written and oral) and interpersonal skills.
  • Must be able to work effectively in a team environment.
  • Must be able to communicate effectively by phone and email on a daily basis.
  • Must be able provide verbal/visual presentations to faculty, staff and students on a daily basis.
  • Must be able to work with Microsoft Office products.
  • Must be able to work evenings and weekends as required.

Personal Interaction

Frequent contact is made with all levels of College personnel, students, and outside organizations in relation to routine departmental services and duties and in providing appropriate assistance and information as requested.

Supervision Exercised

No supervision required.

Requirements

  • Bachelor's degree in education or related field with three years’ experience in an educational setting.
  • Computer skills, and excellent written and oral communication skills required.
  • Master’s degree; community college experience and knowledge of Banner and Navigate 360 software strongly preferred.
  • Must demonstrate an understanding of and commitment to the community college philosophy.

Revised: 3/10/2025, 7/30/2026

Tort Liability Statement:

Coordinates the College Risk Management Program in a capacity appropriate to this position. This includes, but is not limited to, monitoring conditions, events and circumstances present through daily College operations, and communicating observations to the appropriate supervisor or taking necessary actions to correct, prevent or limit safety problems. May serve as a member of a committee that supports the health, safety and/or legal rights of visitors, students and staff. Such committees may include the AA/EEO, Sexual Harassment, and Safety/Loss Control committees. (Risk Management Categories I, III, IV. See Tort file.)

This description is intended to indicate the kinds and levels of work difficulty that will be required of the position that will be given the title and shall not be construed as declaring what specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of the supervisor to assign, direct, and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

 

Employee Signature Supervisor Signature

 
Date Signed by Employee Date Signed by Supervisor