TITLE:Academic Support Coordinator/Program Advisor
SUPERVISED BY:Student Support Services Project Director
DEPARTMENT:Student Support Services
CATEGORY:Full-time Professional Technical (Grant Funded)
FUNCTION OF THE JOB:
The Academic Support Coordinator is responsible for organizing and sustaining academic support services for Student Support Services program participants. Primary duties include identifying academic coaches, facilitating preliminary training, and conducting frequent guidance for coaches. The Academic Support Coordinator is also a designated advisor for program participants.
DUTIES AND RESPONSIBILITIES
- Develop, organize, evaluate, and coordinate comprehensive coaching services.
- Actively recruit, train, supervise, and evaluate a pool of student tutors.
- Collaborate with Student Support Services staff regarding shared tutorial component.
- Support director in efforts to work collaboratively with faculty and area facilitators to ensure effectiveness of academic coaching services.
- Manage online tutorial database including dissemination of information to program participants.
- Personally contact and assess program participants tutoring/coaching needs, learning styles, and provide best practice guidelines.
- Conduct needs assessments and develop an individualized academic educational plan (IAEP) for each assigned student enabling smooth graduation or transition to a four-year institution.
- Remain current with appropriate tutoring and academic coaching theories, practices, and research. Including engagement in professional development.
- Provide individual and group advisement services including: academic advising, transfer planning, financial literacy education, academic skills and study strategies, career exploration, and personal support. Maintain records of student contacts.
- Monitor academic and graduation progress, provide needs assessments, and implement proactive intervention strategies.
- Plan and implement cultural and educational activities and educational opportunities for participants. This may include some evening and weekend hours in which limited travel may be necessary.
- Track and report service delivery efforts and outcomes on weekly basis to supervisor.
- Complete written reports as assigned and requested for reporting to the U.S. Department of Education and the College on a monthly, semester, and yearly basis.
- Collect, verify, and input accurate data into appropriate database systems on a daily basis.
- Participate in campus initiatives that support the program mission and goals, as well as creating and conducting presentations to market the program to diverse populations within the College.
- Assume all other reasonable professional duties and responsibilities as assigned by the supervisor.
- Must understand and support the mission of the community college.
- Must be able to communicate effectively by phone and email on a daily basis.
- Must be able to work with Microsoft Office products.
- Must be able to work in a team environment.
- Must be able to provide verbal/visual presentations to faculty, staff, and students.
- Must be able to work flexible hours including some evenings and weekends.
- Must possess a valid driver’s license and have the ability to drive College 14 passenger van.
Frequent contact is made with all levels of College personnel, students, and outside organizations in relation to routine departmental services and duties and in providing appropriate assistance and information as requested.
Functional supervision is exercised over designated work-study students.
Bachelor’s degree in human services, social work, sociology, education, or closely related field with at least one year experience in a post-secondary institution with responsibilities that include: academic advising, teaching, counseling, or tutoring college students required. Must have TRIO SSS knowledge, excellent communication skills, an understanding of student development theory, experience serving diverse populations, and be skilled in advising college students as well as have experience in teaching, advising, counseling, or tutoring students in higher education. Must have the ability to relate to first generation, students of color, low-income, and students with disabilities. Master’s degree in human services, social work, sociology, education or closely related field preferred.
TORT LIABILITY STATEMENT:
Coordinates the College Risk Management Program in a capacity appropriate to this position. This includes, but is not limited to, monitoring conditions, events and circumstances present through daily College operations, and communicating observations to the appropriate supervisor or taking necessary actions to correct, prevent or limit safety problems. May serve as a member of a committee that supports the health, safety and/or legal rights of visitors, students and staff. Such committees may include the AA/EEO, Sexual Harassment, and Safety/Loss Control committees. (Risk Management Categories I, III, IV. See Tort file.)
This description is intended to indicate the kinds and levels of work difficulty that will be required of the position that will be given the title and shall not be construed as declaring what specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of the supervisor to assign, direct, and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.