Who to Contact in ITS
Help Desk
The most convenient way to contact ITS is to contact our help desk at extension 229 or by emailing help@svcc.edu. Your request will be routed to the correct person.
You may also look at the list below to find some key systems that each member of ITS can assist you with.
- Judy Astalos
- Information and Mail Center Specialist
- Switchboard
- Mail/bulk mailings
- Room scheduling
- Arlind Bajrami
- Enterprise Application Support & Integration Specialist
- Banner/SOAR questions
- Tony Boone
- Technical Support Specialist - Programmer
- Calendar events, course schedules, president's/dean's lists
- Wait lists
- State reporting
- Deceased alumni
- Geoff Bork
- Software Application Support Specialist
- FileBound
- Campus display/wayfinding monitors
- Toner replacement
- Electronic Faxing
- Valerie Boss
- Coordinator of Systems Administration
- Computer equipment and software issues and requests
- Phone questions
- User Access and login issues
- Kathy Dirks
- Coordinator of Learning Technology and Support
- Classroom technology support
- Equipment reservations
- Canvas support
- ILCCO support
- Art VanZuiden
- Enterprise Database and Server Administrator
- Argos reports
- Banner questions
- Dave Habben
- System Infrastructure Engineer
- Network connection questions
- Server questions
- Eric L. Epps
- Dean of Information & Security
- Can't reach someone
- Everything else